What should I do if the withdrawal did not reach my account within 5 working days?
Sometimes a transfer takes longer than 5 days. Please contact the Certified Exchange Service provider your have chosen to process your order and notify of the delay There might be a mistake in your withdrawal application like an incorrect account number and/or name of a payee. This is why the bank cannot credit the money to your account.
Where can I see the status of my application?
You can monitor the status in the "Deposit" section, or check your internal mail and e-mail frequently.
Perfect Money wants to warn you that at the moment some unscrupulous individuals are trying to attack users through the phishing as well as fake e-mails that contain false information about Perfect Money Finance Corp. We strongly recommend you, dear customers, not to send anyone your personal information (Member ID, password, or email address) otherwise they may be misused by violators for unauthorized access to your accounts.
We also warn you that we never send you email messages asking you to send us your Member ID or password. Stay on the alert and never allow anyone to access your account.
We also recommend you, dear customers, read and follow security instructions in our Security Center.
- Do not respond to or open any e-mail that warns that an account is about to be closed. Contact the company directly by phone and inquire of this e-mail.
- Do not submit financial information unless there is a symbol for a locked padlock on the browser's status bar. Also look for the https:// at the beginning of the Web address. If both of these signs are absent, the Web site is not secure.
- Phishing e-mails can be forwarded to uce@ftc.gov. Complaints can be filed at http://www.ftc.gov. Phishing attacks can also be reported to the Internet Fraud Complaint Center at http://www.ifccfbi.gov.
