PM Exchange Rates
USD, EUR:
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USD
/ EUR 0.818
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EUR
/
USD 1.172
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BTC:
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USD
>>
62791.96
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EUR
>>
52557.87
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GOLD Bid Price /oz:
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USD
>>
1733.718
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EUR
>>
1448.868
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Frequently Asked Questions
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I have sent a copy of my passport but my name is not verified. Why?
Data verification is carried out manually by our staff members, so this process may take 3-5 days.
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Why do I not receive SMS notifications to my mobile phone anymore?
Try to resend the message once more. If after you tried, you are still not receiving it, perhaps, your mobile operator blocks messages from us. To disable SMS login, please submit a form here: https://perfectmoney.is/restore.html Please select “Disable SMS Login” at the drop down menu.
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Read more Q & A »
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Welcome to the Secure Ticket System
The Secure Ticket System is designed to ensure private communication between our customer and Perfect Money support.
To achieve this goal, we have eliminated e-mail as the means of communication. A fundamental flaw of any e-mail system is that the message can be easily intercepted, not to mention that the customer e-mail account can be compromised.
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How does the Perfect Money ticket system work?
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The Perfect Money ticket system is based on PIN codes that are issued once the ticked is submitted. A unique PIN code can then be used to view and answer or add messages to the ticket.
Please use this ticket system if you do not have a Perfect Money account or, for whatever reason, if your account is not accessible. If you already have a Perfect Money account, click on Login to your account » and submit the ticket using Internal Mail.
View an existing ticket
View a previously submitted ticket, and Customer Support answer (if available) »
Submit a new ticket
Please complete the form below carefully. Make sure that you include a detailed description of your inquiry in English.
Select the most appropriate department from the list to ensure that your message is directed correctly.
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