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PM Exchange Rates
USD, EUR:

USD / EUR  0.708  |
|  EUR / USD  1.355



GOLD Bid Price /oz:

USD >> 1278.165  |
|   EUR >> 923.896


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Frequently Asked Questions

Can I transfer the amount specified in the order in several parts?

No, you need to transfer the exact amount specified when the order was initiated. Otherwise there might be problems with the identification of your deposit.

My bank does not work with IBAN. How can I arrange a withdrawal order?

To do that you just need to enter your bank account number in the IBAN field.

Read more Q & A »







Got problems and need detailed help on how to use Perfect Money ?

This section will guide you through the whole system of Perfect Money. It will provide the complete and detailed explanation of each function in the system. In case if even after you have read the whole document you feel confused please contact our Customer Support.

1.   Getting Started

Perfect Money is developed with an easy4use system, but no matter how easy a system is people might get in trouble somewhere. For that reason we bring you a full explanation on how to use Perfect Money and all its tools that are provided.

Before you start, you need to signup for a “Personal” or “Business” account. The registration is made in 2 steps.

Step One

Account holder information. It's recommended to fill all the fields with your details which may be applicable if you have password or other data, that will need confirmation. If for some reason, you don’t want to enter some of your personal information to the system, you have to fill at least the fields that are required (required fields are marked by a red asterisk symbol "*" ).

Step Two

Be attentive, on this stage of your registration process, you will see your Member ID assigned. Also you will see a greeting message from the system.



2.   Login into Member Area

There are two links on each page allowing you to go to the login section of the system. It is made for your comfort. Whatever your choice will be, it will be presented in the same login form.

Before you login you should have your “Member ID” & “Password” prepared.



How to Login

Visit the login section. Enter your “Member ID“, “Password“ details and the “Turning Number” to get access to the Member Area.

Tip:
Use the Graphical Keyboard to avoid any key-logger that can be installed on your computer.

Be aware for any hacker activities! For your own security keep your firewall and Anti-Virus program working, watch out for key-loggers, spoofed website, and the URL in address line should always be

https://www.perfectmoney.is/

Perfect Money does not bear any responsibility for any hacking, phishing, spoofing activities made by cheaters.

3.   My Account description

You can access the Member Area of Perfect Money System after you have accomplished the Login Procedure, which is described above.

The main Member Area (My Account) consists of information upon your account, services status, last account activities, some personal information and accounts financial information.



Let us analyze each part covered into “My Account”.

Main information

- A greeting Member message;
- Your Last Login information additionally showing the last IP from which you have got access to the system;
- The Type of your Account. For detailed explanation on account types go here.

Account Security tools

Displaying activated or deactivated security settings of your Account. You can modify the Security settings at any moment of your logging in the system, just by pressing the link “Modify settings”.
More detailed explanation about the security tools that Perfect Money® provides to its members can be viewed in the corresponding section of this document.

My financial Accounts

- Review of the Existing Accounts;
- Review of Currency on each account;
- Review of each account balance;
- “Add Account” link for fast and easy financial account creation.

You can check activities, history details of each account and even more, just by clicking on the account number (being an active link).

Latest Activity History

See the latest ten (10) activities you have done in the Member Area. These activities are Login, Logout, Exchange money, Send money, Withdraw/Deposit requests, Security settings change or any other activity made inside your account.

More detailed history activities can be viewed in the history section of the Perfect Money system

4.   Send Money to another Perfect Money account

Sending money to your friends or business users is made very easily and Perfect Money considers an opportunity to do advanced payments, also known as “Recurrent payments”. Explanation of the way you can accomplish these tasks is provided below.

Send Money to Friends (Single Payment)

Single payments, unlike the recurrent payments, are for making payments once, if you need to make payments monthly or even daily it is better to use the “recurrent payment” tool.

To get started with the sending of your payment, visit the Send Money section of the system and click on Single payment link being on the same line with the account from which you need to send the money.

Then after you have chosen the account, you need to complete the payment form.

- Add the amount you want to send to the recipient;
- Add the account of the recipient;
- It is also recommended to add description of payment.

As soon as the form is completed press the “Payment preview” button, to get your payment previewed.

Note: description will help you to keep in mind the direction and purpose of the payment.



Review your Payment and confirm your transfer. Press the “Send money” button if everything which is correct, otherwise press the “Edit” button to return and edit your payment details.

After accomplishment of your transaction, you will receive the transfer reference number (batch). Every payment is assigned a Unique Batch number through which you can track your transaction! All transaction details are available in the statement section inside the Member Area. Get more details about the statements in the corresponding part of this document.

Pay for Your Business (Recurrent Payment)

Recurrent payments tool will help you remember a deadline of making payment to some hosting or any other service company which services are to be paid monthly or even daily. Use the recurrent payment tool for your ease.

Get started by visiting Send Money section of the system and click on Recurrent Payment link being on the same line with the account from which you need to send money.

Now after you have chosen the account, you need to complete the payment form.
- Select a number indicating the date on which the payment should be made;
- Select period of payment. You can choose “Current Month” to make payments only for this month or choose “Every Month” option to make payments monthly;
- Add the amount you want to send to the receiver;
- Add the account of the receiver;
- It is also recommended to add description of payment.
The payments are made corresponding to the Calendar dates and period you have chosen.
Note: Detailed description will help you to keep in mind the direction and purpose of the payment.

.

Review your Payment and confirm your transfer. Press “Save Recurring Payment” button button if everything which is is correct, otherwise press the “Edit” button to return and edit your payment details.

After your transaction is complete, you can visit Send Money section and choose “My recurring payments” to view your existing recurrent payment details.

Note: You won't be able to see “My recurring payments” menu if you have no recurrent payments.

Check your Recurring Payments

You can view your existing recurring payments by going to Send Money section of Perfect Money system and clicking “My recurring payments” link. Here is information on recurring payments set by you. You can edit or delete it at any time by pressing the corresponding buttons.

5.   Currency Exchange

Exchange your existing currency within seconds. To arrange and complete exchange transaction visit Currency Exchange section in the Member Area.

To make exchange you need the following:

- Enter the amount you would like to convert into another currency;
- Choose the exchange direction you are interested in by selecting the accounts between which you want to make an exchange;
- Preview your exchange by pressing “Preview” button.

After pressing “Preview” button, a Preview Exchange page loads. To complete the exchange, confirm the details you have entered and press “Confirm Exchange” button, otherwise press “Cancel”.



6.   Deposit funds

Perfect Money offers multiple ways for depositing of funds. Read the description and ways through which you can deposit funds to your account.

All methods of deposits can be found in Deposit section in the Member Area.

Deposit Section

Choose a way to make a deposit to your account in our system.

You can use “bank wire”, “e-currency” or “partners” to make a deposit. More detailed information concerning the way of depositing is described below.

Check the transactions history, which shows the latest ten (10) actions made by you such as switch between, Pending, Complete or Canceled.


Bank Wire Deposits

Bank Wire deposit may be performed very simply.

You should fill in Bank Wire form with information on the bank wire account from which deposit is to be done.

To ease tracking of the wire transaction carried out by you it's recommended to provide as much information as it possible.

Press the preview button.

If the information you entered is correct, press “Send Bankwire” button. After having got the message that your bank wire order has been successfully created, write down the invoice number.
Within 24 hours after the order, your bank wire deposit request will be reviewed by our system moderators. You will get a reply regarding your request in your Internal Mailbox.

Attention: Invoice number should be indicated in "Wire memo" at making of wire transfer.

E-Currency Deposits

You can use your existing e-currency payment systems to exchange your funds into Perfect Money funds.


To fund your accounts in our system there are merchants owing to which the funding is done automatically.

Partners

Use these links to overview methods offered by our partners to fund accounts of Perfect Money.

7.   Withdraw funds

Perfect Money® offers multiple ways to withdraw funds from your account. Read the description and ways through which it can be done.
All withdrawal methods can be found in 'Withdraw funds' section in the Member Area.

Withdraw Section

Choose a way of withdrawing from your account. You can use “bank wire”, “e-currency” or “partners” to make withdraw of your funds.

More detailed information about the ways of withdrawing is described below.

Check the transactions history, which shows the latest ten (10) actions made by you such as switch between, Pending, Complete or Canceled


Bank Wire Withdraws


Bank Wire withdraws may be performed very simply.

You should fill in Bank Wire form with information on the bank wire account to which the funds to send

After having filled in all required fields press “Preview Withdrawal” button.

Check correctness of the entered information and confirm your withdrawal order by pressing “Confirm Withdrawal” button!

Within 24 hours after the order, your bank wire withdraw request will be reviewed by our system moderators.

You will get a reply regarding your request in your Internal Mailbox.

Attention: The invoice number of your wire will appear after completion of withdrawal procedure.

E-Currency Withdraws

You can withdraw your funds from our system to any other e-currency payment systems that we work with. That includes E-Gold, Webmoney, Pecunix.

Partners

Use these links to overview methods offered by our partners to withdraw funds from accounts of Perfect Money.

8.   Statement

In Statement section you can check all transactions ever made on your account. Track your transactions by date or batch transfers. View Graphical description of the activity on your account.

Choose the account which history you would like to lookup.

You can make a search through the batch number of the transfer or using (from -> to) dates, additionally you can choose what kind of action (create, cancel, send, etc.) you are looking for.

Viewing the chart of your account will get you a clear picture of your incomes and losses.

You can lookup daily or annually charts of your account progress. It's a great possibility to check on how your business is going in Internet

9.   Internal Mail

Contact our Service Support by using Internal Mail that Perfect Money provides.

Check your inbox or history of your internal mailbox just by navigating through the system.


10. Account History activities

Check all activities having been done within the whole period of your account existence.

You can even track a certain activity on certain dates just by using the tools that are provided in history section of Perfect Money system.


11. Security and Profile settings

Any account modification can be made in Security section, starting from editing your first name and ending by setting all kind of security for access to your account.

Profile Updates

Update any details of your account just by changing the data in the Profile. To save the data you need to enter the Turning.


Security Settings


Taking care of your security is the best way to keep out of any fraud activities. You never can be sure that your password for login was not intercepted by swindlers and that you are the only one who knows it. For that reason Perfect Money provides some powerful and well known security tools.

"Identity Check" - By using this tool each time that you are logging in from different PC or web-browser, an email will be sent to your email box to check your Identity. This email will contain a confirmation code, which should be entered
This email will contain a confirmation code, which need to be entered in.

"SMS Login" - Enabling the SMS login security tool allows you to receive short message right on you Cell (mobile) phone, which contain the security code for accessing to the Member Area when the user login in.

"Code Card" - The system will provide you with a graphical Code Card with secret numbers. You will be asked to enter secret number each time you try to do something important, for example transfer funds, or change security settings. The Code Card is an image that can be saved or printed on any Computer.



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