Why should I specify a Certified Exchange Service provider when making withdrawal by a bank wire?

Our payment system only processes internal transfers made by Perfect Money account holders. All deposits and withdrawals made through bank wires are processed by the Certified Exchange Service providers.

What should I do if the system does not accept the password or the password is lost?

You need to send your Member ID and a scanned copy of a document proving your identity. After comparing this information with the data you submitted at registration, your password will be emailed to the email address provided during registration.

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