I need a statement but I do not remember the batch.

You can view the statement for your specific account by clicking on the account number. You will be able to see the history of all transactions made in this account. By using filters, you will easily find the transaction you are looking for. To apply a filter, click on the name of the column, and find a small arrow indicating that the filter is in use.

How can I make a deposit by a bank wire?

First of all, you need to verify your account. Upon verification, you should go to the “Deposit” section and choose the "Bank Wire" option. Once the page opens, select the account you wish to load by a bank wire and enter the payment amount. Next you need to complete the form by providing all the required details and click "Preview". After that, you will be asked to check all the entered information, choose the primary Certified Exchange Service provider and the secondary Certified Exchange Service provider from the list of partners, and click "Send". Certified Exchange Service provider is an exchanger that will process your bank wire. If you have any questions please do not hesitate to contact the Certified Exchange Service provider that you have chosen to process your bank transfer.

Note: It is mandatory to indicate the invoice number provided by the system in the commentary to your bank wire.

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