How do I make a deposit via Bitcoin?
Please create a deposit order. To do that, please go to the "Deposit" section, select "Bitcoin", and when the page opens, click "Create a new deposit". Select an account you want to make a deposit to and enter deposit amount. Click "Preview". Make sure that all information is correct and submit your application. After your application is submitted, please send the amount exactly as specified to the account provided.
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Why does the recipient not see my internal transfer in his/her account?
It is possible that your transfer was regarded as suspicious by our intelligent antifraud monitoring system and was forwarded for manual processing. This process is a bit longer than the automatic transfer. If your transfer is delayed for a few hours, please do not worry. After your payment is verified and confirmed as legal, the money will be credited to the payee`s account.
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