I have enabled SMS notifications but I do not receive them. Why?

There are a few possible reasons. The first one is a transaction amount. The system will not send notifications if your transaction is less than 5 USD. The second reason is a low account balance. Each SMS notification costs 10 cents. You might not have enough in your account to cover the cost. If none of this applies to you, please contact our support team to clarify.

What shall I do if I do not want everyone to see my loan application?

You need to create a regular application. However, you need to type the account number of a specific agent in the field marked "For agent", or choose an agent(s) from your list. Your request will be sent directly to the specified person, and no one else will see it.

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